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From the first conversation, to each day after delivery.

Home customization, project procurement, distribution cooperation and after-sales service,
each service begins with clear requirements, responsibilities, and response channels.

Warranty LookupContact a brand consultant

Service System

Four commitments, connecting products with years of use.

From materials and craftsmanship to quality and after-sales care, every inquiry, warranty request, and point of contact follows a clear, actionable path.

  • Materials

    Responsible selection

    Product specifications and currently valid test documentation help you understand every selected configuration.

    Browse products

  • Craft

    Advanced technology

    Explore published footage of our production base and manufacturing environment to understand the processes behind each solution.

    View manufacturing

  • Quality

    Quality assurance

    Configurations, acceptance criteria and the scope of delivery are confirmed item by item during project planning.

    Speak with an advisor

  • Care

    After-sales service

    Whole-home products carry a 3-year warranty, including a 10-year warranty for hardware products.

    Check warranty service

Official warranty

Official warranty service, continuing beyond delivery.

Integrated home products are covered for 3 years, with hardware covered for 10 years.

When making inquiries, please prepare the mobile phone number you reserved when purchasing; if you need assistance, you can call the customer service hotline directly and the service staff will verify the relevant information.

Open Warranty Lookup
Integrated Home Product Warranty
3Year
Hardware Warranty
10Year

The above period comes from the company's public warranty description. Please verify the specific warranty scope based on the purchase receipt and actual delivery content.

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Contact Us Directly

A clear conversation is the starting point for quality delivery.

Whether you are ready to start home customization, project procurement or cooperation negotiation, please leave the project type, city and contact information so that we can understand the key points of communication.

Customer Service Hotline
400-851-7575

Start a Conversation

Need after-sales assistance? Contact us directly

Having order information and photos of the problem ready will help customer service understand the situation faster.
Warranty LookupCall Customer Service
Call Directly400-851-7575