Your warranty, found with one number.
Use the mobile phone number reserved at the time of purchase to check related orders;
If you need assistance, please contact the national customer service hotline directly.
Official warranty
After-sales warranty lookup
Use the mobile number reserved at purchase to find related orders. For personal assistance, contact our national customer-service line.
- Whole-home product warranty
- 3 years
- Hardware product warranty
- 10 years
Warranty Information
Warranty Information
When inquiring or applying for after-sales service, please prepare the mobile phone number and related order information reserved at the time of purchase for customer service verification.
- How to Search
- Mobile number provided at purchase
- Customer Service Hotline
- 400-851-7575
When order information such as address is involved, customer service may need to further confirm your identity; if manual assistance is required, please contact the national customer service hotline directly.
The above period comes from the company's public warranty description. Please confirm the specific scope of application based on the purchase voucher, product category and actual delivery content.
After-sales support